7 Best Communication Software Small Businesses Will Love in 2022

Updated: January 3, 2024

Using communication software, you can do a lot. Here is the top 5 business communication software that can support people to become proficient in their day-to-day job.

Whether it’s conferences with staff members or meetings with clients, businesses spend a lot of time communicating. Thanks to technology, it has become easier than ever for business owners, employees, stakeholders, and clients to connect.

Even if they are located in different parts of the world, the Internet has made it possible to send messages back and forth instantly or connect “face-to-face” via online video conferences.

There are all sorts of communication tools out there. This is a wonderful thing, but determining which ones best suit your needs can be tricky as a small business owner. The options are overwhelming. It’s hard to figure out which tool could be just what you need to take your business to the next level and which ones will just end up wasting your time and money.

Unfortunately, there is no one “best” communication software. Many of them are great in their own ways, and the one that is perfect for one company may not be the right solution for another.

Trying to find the one that best suits your unique needs typically requires a bit of trial and error. If you are looking for a good jumping-off point, though, here are a few communication software that small businesses love.

1. Vast Conference

If you are searching for a great conference call service for work, check out Vast Conference. Vast offers easy-to-use conferencing solutions to streamline your communications. The system is fully automated so that you can set up calls anytime. Your dedicated conference line can support up to 500 callers, so there is plenty of room for all of your attendees, whether it’s a one-on-one phone call or a webinar.

The vast conference also offers operated-assisted events. With this service, you get help from an event specialist when setting up and organizing your meeting. During the event, your lead moderator manages everything to ensure the meeting goes smoothly.

Vast Conference is affordable, too, so if you are looking for a conference call service for work that won’t break the bank, it’s a great option. You can take advantage of a 14-day free trial to determine whether this software is right for your business.

2. Slack

Slack is a multi-functional platform that is great for video conferencing, instant messaging, and project management. This powerful tool makes it easy to stay in touch with staff members in your office and worldwide. You can create multiple channels for different teams to keep everything neat and organized.

Another great thing about Slack is that it’s incredibly user-friendly. Once you sign up, you can instantly send instant messages, host video calls, and share and store files.

A free version supports unlimited users and offers a wide range of features. Upgrade to the paid version, though, for more advanced features.

3. TeamViewer 14

If you run a business, there is a good chance that you need tech support once in a while. Rather than having your IT guy come directly to you every time there is a problem, try TeamViewer 14.

With this software, you can grant instant access to desktops, data, and applications. This means that someone else can use their computer to gain access to yours to diagnose and fix problems quickly.

In addition to being amazing for remote IT support, TeamViewer 14 has its own online collaboration platform. Known as Blizz, this platform allows you to host meetings, training sessions, and presentations. Major corporations like Ford and Microsoft use TeamViewer and Blizz, so you know it is a great product.

4. Zoom

Zoom is a powerful collaboration tool with a price tag that makes it accessible to small business owners. This software features web and video conferencing as well as file sharing and instant messaging features.

With Zoom, you can host any type of meeting you can think of. This service does everything, whether it’s a one-on-one video call, a town hall meeting, a product demo or training, a marketing event, or a webinar.

Zoom can be used on desktop computers and mobile devices. You can also use it with your company’s video and conference room systems. There is a developer platform that you (or your IT guru) can use to integrate features like voice, video, and screen sharing with the apps that you are already using as your business.

The best part? Zoom is extremely affordable. There is a free basic plan that you can use for one-on-one meetings and group meetings with up to 100 attendees. Unlimited plans for more features start at under $15 per month.

5. NuovoTeam PTT

Looking for a reliable communication tool to keep your field workforce connected? NuovoTeam PTT is a push-to-talk app that lets you turn your smartphone into a walkie-talkie. With this, your field employees can leverage ultra-fast push-button connectivity over cellular networks.

The NuovoTeam app easily integrates with Android and iOS smartphones. It offers businesses a web-based console that allows admins and supervisors to gain visibility of their distributed teams and make PTT calls straight from the desktop, PC or any machine with a Chrome browser.

Think of it as a walkie-talkie, only better than a two-way radio in terms of audio quality, coverage and cost. Besides making group and 1-1 PTT calls, employees can send SOS alerts, text messages, locations, images, and files and clock in and out based on their shifts.

6. RingCentral

RingCentral is a well-known cloud phone system. It is a great choice to simplify business communications. With this system, you can organize voice communications, business conferences, online meetings, and much more.

Since it’s cloud-based, there is no need to set up and maintain a physical communication system. It’s easy to get started and even easier to use.

With RingCentral, you can manage phone calls, text messages, faxes, emails, and documents in one convenient location. This software integrates seamlessly with your existing infrastructure and is compatible with Dropbox, Google, Zendesk, Microsoft, and many other leading business apps.

It is specifically designed to be easy to use, even for those who aren’t particularly tech-savvy. With a flexible pricing scheme, it is easy to find an option that fits your budget, too.

7. MyOwnConference

MyOwnConference is a highly respected webinar platform that helps you get the desired results. You get access to high-end tech to ensure the quality of your webinars 24/7. This includes using 10 reputable data centers of the TIER-III standard and above. The platform also makes use of 200 servers and two Cloud services.

Setting up and hosting a webinar is also made easy. This is because you have access to technical support whenever you need it. This live support is available to answer your questions via the platform's website, email, Skype and telephone.

Your webinar audience is not always going to be in one place. So, MyOwnConference access features are really useful. They allow your audience to join your webinar using handheld mobile devices. No download of software is needed, either. This simple-to-use software allows you to start a webinar in seconds.

Conclusion:

Finding the right communication tools for your small business can be tricky. This is especially true when your budget is limited, and you lack the resources to set up and maintain complicated systems.

The options listed above are some of the most popular in the business world and ideal solutions for small business owners. Check them out today to discover which ones are best suited to your specific needs.